Privacy Policy

We collect information you give us directly when you create an account, use the Service, or contact us.

Such as your name, email address, login details, and communications with our support team.

Videos, images, audio, and other material you upload for processing. Uploads may include images, voices, or likenesses of people; you are responsible for having the rights and consent needed to share them.

Prompts, settings, saved Characters and Products/Looks, and the outputs generated for you.

Payments are processed by third-party payment providers. Bonclay does not store full card numbers. We receive limited information such as billing status, plan, and the last digits of a card for reference.

Such as IP address, browser and device type, pages visited, feature usage, generation history, and error logs.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings.

• Provide, operate, and maintain the Service, including processing uploads and generating outputs.
• Manage accounts, subscriptions, and credit balances.
• Keep the Service secure and detect, prevent, and respond to abuse, fraud, and policy violations.
• Communicate with you about your account, updates, and support.
• Improve and develop features.
• Comply with legal obligations.

To generate outputs, uploads and prompts may be processed by third-party AI and infrastructure providers acting on our behalf. We seek to work with providers that are contractually bound to use your data only to provide services to us.

We retain information for as long as your account is active or as needed to provide the Service, resolve disputes, enforce our agreements, and meet legal obligations. You can delete uploads and outputs from your account, and we delete or anonymize data when it is no longer needed.

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We do not sell your personal information. We share information with service providers such as hosting, AI processing, payments, analytics, and customer support, only as needed to operate the Service, and when you direct us to.

We may disclose information where we believe in good faith it is required by law or needed to protect the rights, safety, or property of our users, the public, or Bonclay.

If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to this policy.

You can access and update account information in your settings, delete content you've uploaded, opt out of marketing emails, and request deletion of your account by contacting privacy@bonclay.ai.

Depending on where you live, you may have rights to know, access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing. We will not discriminate against you for exercising these rights. To make a request, contact us using the details below. We may need to verify your identity.

We may process and store information in countries other than your own, which may have different data protection laws. Where required, we take steps to provide appropriate safeguards for these transfers.

The Service is not intended for anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

We may update this policy from time to time. If changes are material, we will provide notice, such as by email or in the Service.

Privacy questions or requests can be sent to privacy@bonclay.ai.